jalibd Privacy Policy
This page provides a full description of how your personal information is collected, stored, used, and kept secure on the jalibd platform.
This Privacy Policy ("Policy") sets out the terms for processing personal information between jalibd ("we", "us", or "platform") and its users ("you" or "member"). By browsing or using the jalibd.cam website, you agree to all terms of this Policy. If you do not agree with any part of this Policy, please refrain from using the platform.
What Information We Collect
We collect various types of information during registration, transactions, and use of services on the jalibd platform. This information is processed securely and used only for defined purposes.
1.1 Information You Provide Directly
Information you provide directly during registration or account management:
- Full name and date of birth (for age verification)
- Email address and mobile number
- National ID (NID) or passport details (for identity verification)
- Payment method details — bKash, Nagad, Rocket, or bank account number
- Username and password
- Content of communications with the support team
1.2 Automatically Collected Information
When you use the platform, some information is collected automatically:
- IP address and device type
- Browser type and operating system
- Date, time, and duration of platform access
- Pages visited and game activity logs
- Data from cookies and similar tracking technologies
1.3 Information Received from Third Parties
For identity verification and fraud prevention, we may receive certain information from trusted third-party services, such as payment processors or identity verification providers.
Purpose of Information Use
jalibd uses collected information only for defined, legitimate purposes. We never process information in an irrelevant or excessive manner.
Account Management
Information is used to complete registration, verify identity, ensure login security, and protect your account.
Financial Transactions
To process deposits and withdrawals via bKash, Nagad, Rocket, and bank transfer, and to prevent fraud.
Customer Support
Information is used to provide 24/7 live chat support, resolve complaints, and address issues.
Platform Improvement
To analyze user experience and improve service quality, and to add new features.
Security and Compliance
To detect suspicious activity, prevent fraud, and meet legal obligations.
Promotional Communications
With your consent, to inform you about bonus offers, promotions, and important platform updates.
Cookies and Tracking Technologies
jalibd uses cookies and similar technologies to keep the platform running smoothly and to improve the user experience.
3.1 Types of Cookies
- Essential Cookies: Required for the platform's core functionality, such as maintaining login sessions and ensuring security.
- Functional Cookies: Used to remember your preferences, language selection, and customizations.
- Analytics Cookies: Collect information to analyze platform usage and improve services.
- Security Cookies: Help detect fraudulent activity and keep user accounts secure.
3.2 Cookie Control
You can manage cookies from your browser settings. However, disabling essential cookies may limit some platform functionality. Contact our support team via live chat for more details.
Information Security Measures
jalibd gives the highest priority to the security of your information. We use multiple layers of security technology in line with industry best standards.
- SSL Encryption: All data transmission between your device and our servers is protected by 256-bit SSL/TLS encryption.
- Password Hashing: Your password is never stored directly — industry-standard hashing algorithms are used.
- Firewall and Access Control: Strong firewalls and role-based access control systems are in place to prevent unauthorized access.
- Regular Security Audits: Regular security tests are conducted to identify vulnerabilities in the platform.
- Data Backup: All data is regularly backed up in secure locations so that recovery is possible in the event of any loss.
- Staff Training: All our staff receive regular training on data protection and privacy.
Information Sharing with Third Parties
jalibd never sells, rents, or shares your personal information with third parties without authorization. Information may be shared in the following limited circumstances:
5.1 Service Provider Partners
Limited and necessary information is shared with trusted partners for payment processing (bKash, Nagad, Rocket, bank), identity verification, and technical infrastructure management. These partners are contractually bound to comply with our privacy standards.
5.2 Legal Obligations
Information may be provided in response to lawful requests from courts, government authorities, or regulatory bodies under Bangladeshi or other applicable law. Only information legally required will be provided in such cases.
5.3 Fraud Prevention
Limited information may be shared with relevant authorities to prevent fraudulent activity and protect the integrity of the platform.
5.4 Business Transfers
User information may be transferred in the event of a business merger, acquisition, or asset transfer. We will provide appropriate notice before any such change.
Information Retention Period
jalibd retains your information only for as long as necessary. The retention period depends on the type and purpose of the information:
- Account Information: Retained while the account is active and for a defined period after closure as required by law.
- Financial Transaction Records: Retained for the period required under applicable financial regulations in Bangladesh.
- Communication Logs: Records of communications with customer support are retained for a limited period to ensure service quality.
- Cookie Data: Deleted at the end of the session or after a defined period, depending on the type of cookie.
Your Rights and Choices
You have certain rights over your personal information on jalibd. These rights are upheld in accordance with applicable law:
Right to Access
You have the right to know what information we hold about you and to receive a copy of it.
Right to Rectification
You have the right to request correction of any inaccuracies in the information we hold about you.
Right to Erasure
In certain circumstances, you have the right to request deletion of your information, though legal obligations may apply.
Right to Restrict Processing
In certain cases, you may request that we limit the processing of your information.
To exercise these rights, contact us via live chat or email. We will aim to respond to your request within a reasonable time after receiving it.
Protection of Minors
The jalibd platform is strictly for users aged 21 and above only. Collecting personal information from minors is against our policy.
- Age verification is mandatory during registration.
- Registration by minors is prevented through identity document verification.
- If any minor's information reaches us, the account will be closed and the information deleted as soon as it becomes known.
- If a parent or guardian suspects their child is using the platform, please notify our support team.
Changes to the Privacy Policy
jalibd reserves the right to update this Privacy Policy from time to time. For any significant changes to the Policy, we will take the following steps:
- The publication date of the revised Policy on the website and the "Last Updated" date will be clearly stated.
- Users will be notified by email in the case of significant changes.
- Continued use of the platform after any changes will be considered acceptance of the new policy.
- You may contact us to obtain a previous version of the policy.
Reasonable notice will be given before significant changes take effect, though immediate changes may occur for urgent security or legal requirements.
International Data Transfers
Although jalibd operates primarily for the Bangladeshi market, some information may be transferred internationally due to the nature of technical services.
In such cases we ensure that:
- Adequate data protection measures are in place in the country receiving the information.
- Appropriate security clauses are included in data transfer agreements.
- Protection of data in transit is ensured through SSL encryption.
- International partners are also required to comply with our privacy standards.
Contact Us
Please contact us for any questions, concerns, or requests to exercise your rights regarding the Privacy Policy.
Privacy Contact
- Email: [email protected]
- Live Chat: 24/7 support available in Bengali
- Response Time: We aim to process your request as quickly as possible
When sending a privacy-related request, please use your registered email address and clearly state the subject of your request.